System Engineer

Looking for a new career opportunity? Yearning to work at a business where your work will be impactful! Then consider joining our dynamic and mission-driven team at Blackhawk Data, an innovative women-owned technology integrator based in NYC and New Jersey. BlackHawk Data provides solutions for Networking, Cloud, Collaboration, Data Center, Security, -As-A-Service, and Product Fulfillment. Our growing business supports Managed Services for Network Infrastructure, Collaboration, Security, and Desktop solutions, and offers Assessments, Enhanced Maintenance Services, Strategic Planning, and Design & Integration to meet the business needs of our customers.

BlackHawk Data is seeking self-motivated and high-potential IT professionals to help us provide innovative and impactful solutions for our diverse range of clients in industries like Commercial, Healthcare, Financial, Education, and Public-sector. As an employee of our forward-thinking company, you will have access to competitive compensation and benefits packages, as well as opportunities for career growth and development.

We are proud to be recognized for our innovative approach and commitment to quality. As a recipient of multiple industry awards, including “CRN 2024 "Solution Provider 500", "Fast Growth 150", "Women of the Channel - Power 70", and City & State's "Above & Beyond: Innovators Award Winner", you can trust us to deliver exceptional results. Check us out at BlackHawk11.com. You can also Connect with us on LinkedIn, Facebook, Twitter, YouTube, and Instagram to learn more.

Position Overview
The Systems Engineer plays a pivotal role in architecting, implementing, and maintaining our technical infrastructure, which includes production servers, network devices, applications, and systems. This role is also responsible for deploying new infrastructure builds and handling MAC-related activities across all customer accounts.

Location:
New York Region

Position Type:
Full-Time

Experience Level:
7+ years in Systems Engineering or relevant IT roles

Responsibilities:
Identity & Access Management

• Design, implement, and manage enterprise identity solutions using Microsoft Entra ID (Azure AD), including conditional access policies, identity governance frameworks, and SSO integrations across hybrid environments

• Manage, monitor, and optimize Microsoft 365 services including Exchange Online, SharePoint Online, Microsoft Teams, Intune, and Microsoft Defender for Endpoint
• Administer core network services (DNS, DHCP, etc) and automate routine tasks using PowerShell scripting and Microsoft Graph API
• Deploy and manage Azure services including virtual machines, virtual networks, application gateways, and hybrid connectivity solutions

• Administer enterprise virtualization platforms and hyper-converged infrastructures
• Manage server hardware such as Dell vxRail, Cisco UCS, and standalone servers
• Oversee enterprise storage systems, SAN/NAS, and Fiber Channel fabrics

• Maintain and support Linux-based systems (Ubuntu, RHEL, CentOS, etc)
• Perform system hardening, patch management, and configuration management using industry best practices
• Troubleshoot complex system issues and optimize performance

• Lead cloud infrastructure initiatives within Azure and AWS platforms, including VPC design, EC2/compute, S3 storage solutions, and Route53 DNS services
• Implement Infrastructure-as-Code (IaC) using Terraform and Ansible
• Develop system automation scripting solutions using Python, Bash, and PowerShell
• Manage development and version control using Git with GitHub/GitLab platforms

• Deploy and manage comprehensive security solutions including EDR, MDR, email security gateways, and DNS filtering
• Implement and maintain NMS, PSA, and centralized logging solutions
• Conduct proactive system health monitoring, optimization, and incident response

• Provide Tier 3 technical support for critical enterprise systems, ensuring 99.9% uptime, rapid issue resolution, and infrastructure performance
• Design and maintain scalable, secure, and highly available system architectures following industry standards and compliance requirements
• Create and maintain comprehensive documentation including system configs, SOPs, runbooks, and BC/DR plans

• Evaluate, test, and implement emerging technologies to enhance operational efficiency and security posture
• Lead system integration projects and automation initiatives

• 7+ years of progressive experience in systems engineering, infrastructure administration, or related IT roles with increasing responsibility
• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent professional experience
• Proven track record of leading technical projects and mentoring junior staff members

• Expert-level proficiency with Microsoft technologies including Active Directory, Microsoft 365 administration, Exchange Online, and PowerShell scripting
• Advanced experience with Microsoft Entra ID (Azure AD) including conditional access, identity governance, privileged access management, and SSO
• Hands-on experience with Microsoft Intune, Defender for Endpoint, and RMM tools
• Hands-on experience with Azure services including virtual machines, virtual networks, application gateways, and storage solutions
• Hands-on experience with AWS services including VPCs, Route53, EC2, S3, and network security configurations
• Ability to design and implement cloud migrations and hybrid connectivity solutions
• Advanced enterprise expertise with VMware vSphere (ESXi, vCenter, NSX, vSAN)
• Proven experience managing enterprise server hardware (Dell vxRail, Cisco UCS)
• In-depth knowledge of enterprise storage technologies such as Pure Storage, NetApp, SAN/NAS solutions, and Fiber Channel fabric management
• Strong Linux administration skills on multiple distributions (Ubuntu, RHEL, CentOS)
• Experience with system hardening, patch management, config management tools
• Advanced scripting capabilities with PowerShell, Python, and Bash
• Proficiency with GitHub/GitLab, Git version control and pipeline integration
• Experience with configuration management tools such as Ansible
• Comprehensive understanding of enterprise security tools including EDR, MDR, email security, and DNS filtering solutions
• Experience with NMS systems, SIEM platforms, and centralized logging solutions
• Strong understanding of compliance frameworks and security best practices
• Solid foundation in networking with TCP/IP, DNS, DHCP, VPNs, FW management
• Experience with hybrid identity models / federation services (ADFS, SAML, OAuth)
• Proven ability in system integration, API management, and automation
• Experience with enterprise monitoring tools and automated deployment solutions
• Working knowledge of ITIL practices and service management methodologies/tools
• Understanding of change management processes and documentation standards
• Strong project management capabilities with experience leading technical efforts
• Powerful troubleshooting / problem-solving skills with ability to work under pressure
• Demonstrated ability to work both independently and collaboratively
• Strong written and verbal communication skills for stakeholder interaction

This is a hybrid or remote position based on experience and capability working with our Manhattan NYC Office, our East Hanover NJ Office, and customer locations as required for systems, security, data center, collaboration, network, and IT integration.
We offer a competitive salary per year depending on experience, as well as a comprehensive benefits package including health, dental, and vision insurance, 401(k) plan, flexible schedule, and paid time off. This is a full-time position with a Monday to Friday schedule, evening, and weekend availability. Hybrid and remote work options are available based on experience and capability.
Join our team of experts and take your career to the next level! Apply today and become a part of our innovative and collaborative team at BlackHawk Data.